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Supporting 20 Years of Strategic Initiatives for A National Law Firm

BAZ - Case Study BakerHostetler2

Industry

Retail

Challenge

A premier national law firm required a long-term partner to manage its complex voice and data evolution. Over two decades, they needed to transition from legacy systems to a modernized architecture while maintaining strict budget control and network redundancy across multiple offices.

Results

Since 2003, BAZ has delivered consistent, year-over-year value. Highlights include a 46% savings on modernization projects, a 56% savings on voice transformation, and ongoing TEM management that saves an average of 11% annually—nearly triple the industry norm.

46%
Modernization Savings
11%
Avg. Annual TEM Savings
56%
Voice Transformation Savings
20+
Year Partnership
BAZ - Case Study BakerHostetler4

About BakerHostetler

BakerHostetler is a leading national law firm with a complex infrastructure that requires precise expense management to maintain operational efficiency and clear financial reporting across a large footprint. With a massive national presence, they rely on seamless communication to manage orders and customer inquiries across North America.

The Opportunity

In a high-stakes legal environment, network downtime is not an option. The firm needed an advisor who could provide more - they needed a strategic partner to vet providers, prepare annual budgets, and lead technical transitions like SD-WAN and SIP migrations.

The Solution

BAZ has acted as an extension of the firm's IT and Finance teams through several phases:

  • Voice Transformation: Re-architected local services to support centralized IP Telephony, yielding 56% savings.
  • Proactive TEM: Managed wireless carrier relationships and office moves while consistently outperforming Gartner’s industry savings benchmarks.
  • Network Modernization: Provided strategy and implementation for SD-WAN and SIP to increase redundancy and resilience.

The Results

The partnership has secured hundreds of thousands of dollars in credits and millions in cumulative savings. BAZ continues to manage the firm’s telecom environment, ensuring that every new technology initiative is both technically robust and financially optimized.

Why BAZ?

BAZ specializes in finding the invisible. While most vendors look at current contracts, we optimize your actual infrastructure. We build long-term partnerships that deliver value year after year, far exceeding industry standards.

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