BAZ Provides 18 Years of Strategic Advisory Through Global Mergers and Modernization
Industry
Retail
Challenge
Managing the telecommunications of a global retail powerhouse requires institutional knowledge that persists through leadership changes and corporate restructuring. HBC and Saks Fifth Avenue required an advisor to provide continuity and strategic vision across two decades of infrastructure evolution.
Results
Since 2004, BAZ has served as a trusted advisor to four CIOs and four Senior VPs. We have provided the leadership required to navigate multiple mergers and large-scale modernization efforts, ensuring technology transitions align with the long-term financial goals of the enterprise.
About Customer
HBC and Saks Fifth Avenue are iconic global retailers with a complex infrastructure that requires precise expense management to maintain operational efficiency and clear financial reporting across a large footprint. With a massive national presence, they rely on seamless communication to manage orders and customer inquiries across North America.
The Opportunity
Retail organizations often experience a loss of momentum during executive transitions or mergers. HBC and Saks Fifth Avenue engaged BAZ as a strategic resource to bridge the gap between legacy operations and future-state technology, providing a single point of strategic truth since 2004.
The Solution
BAZ has acted as an extension of the executive leadership team for 18 years:
- Executive Advisory: Provided high-level strategy to eight different senior leaders, maintaining institutional knowledge during transitions.
- Merger Integration: Managed complex telecom consolidations required during the various mergers and acquisitions involving HBC and Saks.
- Modernization Roadmap: Led the long-term shift from legacy infrastructure to modern, high-performance retail networks
The Results
By maintaining a consistent advisory role for 18 years, BAZ has ensured that HBC’s communication technology remains a competitive advantage. Our presence allows leadership to make high-stakes decisions with the confidence that their infrastructure is optimized, costs are controlled, and their strategy is future-proof.
Why BAZ?
BAZ specializes in finding the invisible. While most vendors look at current contracts, we optimize your actual infrastructure. We provide the continuity and high-level advisory that internal teams require during periods of rapid corporate change.
